We have answers

About us

Our mission

How does Passfolio work?

Registration and membership

What happens if Passfolio goes out of business?

Form CRS - Customer Relationship Summary FAQ

Getting started

Creating an account

Passfolio accounts

Joint accounts

What can I trade in my stock account?

Stock trading fees


Investing in cryptocurrencies

Cryptocurrency security

Crypto trading fees

Cryptocurrency trading

How to trade crypto


TED Deposit

Instant TED deposit (Brazil only)

Remessa Online Deposit

Revolut Deposit

TransferWise Deposit


Trading stocks

Canceling pending orders

Stock market holiday and trading hours

Who is the owner of the stocks when you buy them?



Order types we support

Why can’t I immediately see the full proceeds from my stock sale?

Withdraw funds

Withdraw money from your account

Available methods of withdrawal

Transfer stocks out of your Passfolio account

My bank account

Promotions & Referral Program

Current deals

Referral Program

Promo Code Disclosures

General questions

Updating your information

Verifying it’s you

Best practices

Two-Factor Authentication

Avoid scams


Creating an account

To create an account with us, you need to meet the following requirements...

Fund your account

To make a deposit, open your Passfolio app and follow the steps: Click on Transfer; Click on Deposit; Click on Deposit to account...

Trading stocks

Passfolio charges no commission fees* in stock trading, which helps investors keep more of their money. To trade a stock, please follow...